Any person who wishes to make a complaint about any of the services or facilities offered by the Prep Class should in the first instance contact the Prep Class Coordinator, Burcu Tüğen, (for academic matters) or the Administrative Assistant Director, Aylin Atacan (for administrative matters).  Alternatively, any person may complete a Prep Class Student Complaint Form and leave it with the Secretary to the Director of School of Foreign Languages.  As a CEA-accredited institution, any person may also or alternatively contact the CEA giving details in writing of their complaint.

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Filling a Complaint Against an Accredited Program 2011

Student Complaints Policy & Procedure 2011

Student Complaint Form

CEA Standards